Skip to main content

Mechanic service reports: your shop's work straight into your customers' logbook

Feature Request

Hello,

I am a mechanic and would like to encourage my customers to use your app by uploading maintenance information to their accounts myself.

Would it be possible to allow customers who wish to do so to grant access to their mechanic?

Thank you in advance for your response.

Posted by Maulde Galles ·
Status: In Progress2 comments

Log in to comment and vote

Comments2

  • Marien

    Team•

    Oct 8

    Update (October 2026)

    Here's where this stands. I've been working out the details with the mechanic who posted it, and it's planned for a first beta with their workshop in early 2027.

    How it will work

    • After a service, the shop fills in a short service report: the package, what was done, the components replaced and the costs.

    • The customer gets a QR code (printed on the certificate) or a link. One tap adds everything to their logbook. New components are installed, the service is recorded, and reminders are set for the next one. The customer doesn't type anything.

    • Every entry shows which shop did the work. The printed certificate keeps working: scan it later and it opens the report.

    • The customer stays in control. They can decline a report, and they can choose to let their mechanic see the bike, including work done by other shops.

    For shops

    • Your own list of operations and packages, so every report reads the same and is quick to fill in.

    • Only the operations that apply to the bike in front of you: no tubeless jobs on a bike with inner tubes, no hydraulic jobs on cable brakes.

    • Parts used, labour and consumables on the report, and they feed your customer's cost tracking.

    • Built for the workshop laptop, and it works on a phone too.

    Coming first, for every rider Several pieces are useful without a mechanic, so they'll ship before the shop side:

    • Component details, such as cassette speeds, rotor size and tyre setup, to help you order the right part

    • Why a component was replaced (worn, crashed, upgraded…), which makes lifespan figures more honest

    • Inspection results: OK, keep an eye on it, or replace soon, with an optional measurement like chain wear %

    • Chain lube reminders that follow your lubricant and whether your activities were dry or wet

    • "Whichever comes first" reminders, such as once a year or every 7,500 km

      If you're a mechanic or run a shop and want to try the beta, comment here or email me.

  • Marien

    Team•

    Sep 23

    Very interesting, I’ll contact you personally and update here later